Job Summary
Assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
Prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
Efficiently respond to any online or telephone queries in a calm and friendly manner.
Maintain accurate and organized customer files
Must liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
Schedule deliveries
Develop long-term relationships with customers
Use appropriate office technologies and computers to process and track orders and maintain excellent communication with all contacts
Follow company policies and procedures
Other duties assigned
Requirements
Minimum 2 years’ experience in sales coordination of Security/Storage Systems and aptitude in customer relations
Must have background in interior/fit out
Effective listening, communication(verbal and written)
Fluency in English
Proficiency in MS Office and ERP software
Accuracy and attention to detail
Able to multi-task
Manages time effectively and adapts quickly to changing priorities
Able to work independently with some direction
Superior organization skills
Team player who works productively with wide range of people
Technical expertise and knowledge of company products
Capable of following written instructions and documented procedures
